A major goal of keeping documents and records is to find information whenever you need it. Seems simple, right? But when you produce reams of information every day, it gets more difficult to keep track of it all. That’s why…
Wouldn’t it be great to have unlimited resources to improve patient quality of care? Sure, but that’s not a reality for most. Fortunately, it doesn’t require major funding or every new technology to take good care of patients.
Assessment, a principal element of the 12 quality system essentials, is the means for determining the effectiveness of a quality management system through internal and external audits; it also provides evaluation of performance in an external quality assessment program. Why,…
When a disgruntled employee commits violence in the workplace, it garners a lot of attention in the media. Meanwhile, 91 percent of violence against healthcare employees in the workplace is committed by patients and visitors, and it doesn’t make the news. In this post, we discuss why workplace assault by patients and visitors is often overlooked and what can be done about it.
Amidst political uncertainty, a shortage of healthcare workers, value-based physician payments and growing patient consumerism, a deepened need for healthcare efficiencies has emerged. Fortunately, promising technological advances are stepping up to the challenge. In this post, we’ll talk about some…
Identifying and eliminating hazards before employees are hurt is the number one goal of safety officers at any facility. Unfortunately, workplace injuries still occur. Adopting a preventive approach will help you greatly reduce injury rates. But how can you as…
WHY WORK TOWARD A CULTURE OF QUALITY? Culture is the invisible thread that binds together all those in an organization and can have a significant impact on satisfaction. In a healthcare setting, that can mean both patient satisfaction and employee…
Many of us might think patient care begins when the patient receives a diagnosis. However, proper patient preparation, specimen collection, and sample handling are critical to quality care. The highly automated environment of today’s laboratories ensures accurate testing, so to…
IBM’s supercomputer, Watson, broke into mainstream media in 2011 when it soundly beat two humans on Jeopardy! With that win under its belt, Watson went to medical school and studied medical data, learning to diagnose patients by scanning exam books and electronic health records. Since then, Watson has spent time with medical experts and completed its residency in 2013. As the supercomputer is now available for a variety of services, some healthcare executives predict Watson will be the next game changer in value-based care.
With increasing healthcare worker shortages and increased patient demand, healthcare organizations are forced to seek ways to recruit young workers while retaining their older counterparts. Being the newcomers to the industry, Millennials are often expected to conform to “the way…