Assessment, a principal element of the 12 quality system essentials, is the means for determining the effectiveness of a quality management system through internal and external audits; it also provides evaluation of performance in an external quality assessment program. Why,…
When a disgruntled employee commits violence in the workplace, it garners a lot of attention in the media. Meanwhile, 91 percent of violence against healthcare employees in the workplace is committed by patients and visitors, and it doesn’t make the news. In this post, we discuss why workplace assault by patients and visitors is often overlooked and what can be done about it.
Identifying and eliminating hazards before employees are hurt is the number one goal of safety officers at any facility. Unfortunately, workplace injuries still occur. Adopting a preventive approach will help you greatly reduce injury rates. But how can you as…
Many of us might think patient care begins when the patient receives a diagnosis. However, proper patient preparation, specimen collection, and sample handling are critical to quality care. The highly automated environment of today’s laboratories ensures accurate testing, so to…
Corporate culture is getting a lot of attention these days, especially since it drives health care quality and overall financial returns. In fact, less than half (44 percent) of the U.S. hospital workforce is highly engaged, according to the results…
While a Policy on Policies may sound a bit bureaucratic, having a policy that outlines the process for policy, procedure, plan and guideline creation, review, and management will provide the information required for consistency and adherence to your document management…